Shipping policy
MIPUR delivers to every one of the 50 US states, which covers Alaska, Hawaii, and Puerto Rico as well. At present, we do not offer international shipping.
Processing Time
It takes us between 1 and 3 business days to process orders, and this timeframe excludes weekends and public holidays. As soon as your order is dispatched, we will send you an email containing tracking details.
Shipping Options
- Standard (7-14 business days): $15
Delivery windows are estimates based on business days, and they do not account for weekends or holidays. Tracking is included with every order.
Order Tracking
When your order leaves our facility, we will email you the tracking number. You may follow your package's journey via the courier's website, whether that is USPS, UPS, FedEx, or another assigned carrier.
Delays
We aim to meet the estimated delivery times, but sometimes delays happen due to courier problems, weather conditions, or a surge in orders. If your order takes significantly longer than expected, reach out to us at support@mipur.shop and we will look into it with the courier.
Incorrect Address
At checkout, please verify your shipping address carefully. We cannot be held responsible for orders that go to an address that was incorrectly supplied by you. Should you spot a mistake, get in touch with us right away, and we will do our best to correct it before the shipment goes out.
Lost or Damaged Packages
If your package goes missing during transit or arrives in a damaged condition, please notify us within 48 hours from the delivery date (or the expected delivery date) by emailing support@mipur.shop. We will collaborate with the courier to find a solution and, when suitable, we will provide a replacement or a refund.